Terms & Conditions

netbanx-cardsAll services purchased from Neil Aitken Physio must be preceded by the applicant acknowledging that he/she has no physical limitations preventing him/her from participation. All patients under the age of 16 must be accompanied by an adult.  The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Neil Aitken Physio, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.

Registration & Purchase:
To register or purchase from the Neil Aitken Physio online booking system, you must ensure that the details provided by you on registration or at any time are correct and complete.

Cancellation Policy

Appointments cancelled/re-arranged with more than 24 hours notice will not be charged.
Appointments cancelled/re-arranged within 24 hours notice will be subject to a £15 charge.
Missed appointments will be subject to a £30 charge.


Refunds will only be given in exceptional circumstances and only at the discretion of management

Consumer Data Privacy Policy

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Neil Aitken Physio will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.